SHIPPING & RETURNS

SHIPPING

All of our garments are made “on-demand”, meaning we start producing when the customer has placed the order. Production usually takes around 3-4 weeks. The final time of delivery depends also on the destination of the consignment and the delivery type chosen. All orders are dispatched from Europe. Customers can choose their preferred shipping option during checkout and there are two options:

Standard delivery is provided by postal services. The parcel can travel up to 4+ weeks, depending on the destination. Express delivery is operated by DHL Express services. Parcel usually travels 2-4 working days.

PAYMENT

We offer a very helpful and hassle-free payment process; all payments are provided by Stripe.

RETURN POLICY

All our products are covered by a full 14 day right of return, to any materially defective or damaged product. Any returned product must be unused and unaltered.

When returning a damaged product, please let us know if you want your money back or if you want us to send you a corresponding product as a replacement. If you choose to have your money back, please let us know your bank account number (IBAN and BIC).

Returns cannot apply to the colours and printed details, as our website images cannot 100% accurately represent colours of a Product.

For returns please contact info@fuzzyeagle.com for more details.